Volunteer Coordinator

Habitat for Humanity Portland/Metro East

Position Summary
Habitat for Humanity Portland/Metro East’s mission is to build partnerships among volunteers, families and the community to transform lives and revitalize neighborhoods by enabling families in need to earn and own a simple, decent affordable home.

Reporting to the Volunteer Program Manager[VPM], the Volunteer Coordinator[VC] is responsible for recruiting, scheduling, and retaining volunteers while providing a volunteer experience that is productive and inclusive of all -[homeowners, regular volunteers, and new volunteers.]

The VC will work with constituents, the VPM and the construction staff to improve the volunteer program. The VC will run the day to day duties of the volunteer program including maintaining construction schedule, recruiting, recognizing, and retaining volunteers. The VC will work with all departments to meet all construction and non-construction related volunteer needs.

Candidates must possess excellent administrative, project coordination, organizational, communication, and interpersonal skills. We also seek someone with a ‘team’ attitude, flexibility, integrity, imagination and mature judgment.

A Bachelors Degree or related experience is required. Habitat for Humanity Portland/Metro East is an equal opportunity employer.

Note: This job description is intended as a guideline only, and does not limit in any way the duties or responsibilities of any employee.

Specific Duties and Responsibilities:

Volunteer Outreach

• Recruit volunteers from the local communities where Habitat is building.
• Work with VPM to create and train a Speaker’s Bureau. The Speaker’s Bureau will work to schedule presentations to new organizations in the community.
• Work with all departments to identify outreach booth opportunities and recruit volunteers to staff them.
• Give presentations in the community.
• Manage communication with the local campus chapters and work to form new campus chapters.
• Update volunteer recruitment centers listings on Habitat. Create new volunteer job descriptions for ongoing volunteer opportunities and special opportunities.
• Work with the VPM to create the monthly volunteer e-news.

Volunteer Program

• Work closely with Construction Department to coordinate volunteer schedule
• Work closely with VPM and Development Manager to coordinate group volunteer days
• Data entry of volunteer profile information on new volunteers, data entry of volunteer hours worked at all sites and provide quarterly activity reports to the VPM
• Contact interested volunteers, orient them to the volunteer program, and coordinate their volunteerism [both on the building site and other volunteer opportunities]
• Reminder emails to volunteers prior to work day
• Follow-up calls to new volunteers after their first workday
• Identify outstanding volunteers, interview them and submit an article for the website / newsletter
• Track individual volunteer’s commitment level and encourage regular volunteerism
• Work to retain valuable volunteers, i.e. skilled builders, regulars, mid-weekers, etc

Cornerstone Training [Quarterly Volunteer Construction Crew Leadership Training]

• Find location sites for training
• Schedule instructors for cornerstone classes
• Act as liaison between Cornerstone graduates and Construction staff
• Assist VPM with appreciation plan for Cornerstone Graduates

Construction Site Saturdays

• Help to create a work environment that is cheerful, productive and inclusive of all [homeowners, regular volunteers, new volunteers and staff]
• Work with Construction Site Supervisors to assist with Cornerstone Leadership classes as necessary.
• Conduct monthly Habitat tour – first Saturday of the month.
• Conduct new volunteer orientations at the start of each new project and at the monthly tours.
• Welcome new homeowners and volunteers to Habitat answer questions on Habitat policy and programs
• Manage volunteer program tasks on site [volunteer sign-in, nametags, volunteer orientation, information table and bulletin board, first aid supplies, etc.]
• Lead “Team Builders” days

AmeriCorps Program Implementation

• Work with VPM to orient new members, travel twice a year with members to orientation in fall and build week in spring, track member progress, coordinate monthly meetings, submit reports, track budget and match documentation.

Events

• Coordinate Collegiate Challenge Week [CC]: Coordinate pre-event communication and logistics and clearly communicate Habitat’s expectations to each out of town college group. Coordinate housing, showers and all other logistics throughout the group’s stay.
• Assist with Annual Volunteer Appreciation event
• Assist as necessary with other Habitat events as needed including but not limited to blitz builds, dedications and fundraisers.

Competitive nonprofit salary commensurate with experience; plus full benefits package. Must be willing to work Tuesday – Saturday. Some evening activities required.

To apply, please submit a resume and cover letter to Jennifer Perkins at jennifer@habitatportlandmetro.org by July 31, 2010.

Outreach Coordinator

Clark County Habitat for Humanity ReStore

The Clark County Habitat for Humanity ReStore is one of two stores operated collaboratively by the Habitat for Humanity (Habitat) affiliates of the Portland/Vancouver metro areas. These stores are part of a fast growing nationwide collective of Habitat ReStores. ReStores raise funds for Habitat for Humanity by collecting donated building materials, appliances, furniture and other home improvement products and selling these items to the public at prices well below retail.

Overview

This is a paid part-time position reporting directly to the ReStore Manager. The Outreach Coordinator is the liaison between the Clark County Habitat ReStore and groups, businesses and associations. Hours are flexible. 24 hours per week.

Responsibilities

• Meet with businesses to provide education and solicit donations.
• Develop a list of organizations and associations to contact.
• Join organizations, attend meetings and develop relationships with industry leaders.
• Recruit new business donors from contacts made at organization and association meetings.
• Attend and speak at community, civic and government association events, meetings, and workshops to educate the public about the ReStore and the types of materials it takes in donation and sells.
• Implement and maintain a donor recognition program. Produce thank you cards, letters, plaques and window stickers.
• Keep current information about business donors and prospects.
• Document each contact with a business including the type of contact made, who was contacted, any tasks generated as a result of the contact, follow-up and outcomes.
• Document each business meeting attended including purpose of meeting, how well attended it was, contacts made as a result of attending and follow up actions for new contacts.
• Document each speaking engagement, including the topic, audience, any contacts made as a result, follow-up and outcomes.
• Document each community meeting attended including purpose of meeting, how well attended it was, contacts made as a result of attending, follow up actions for new contacts.
• Document new business donors, including how they learned about the ReStore. This information will be used to analyze the effectiveness of various marketing activities.

Expectations

• Be courteous and professional at all times.
• Communicate effectively with people of diverse backgrounds.
• Learn about Habitat for Humanity and the ReStore, and communicate our mission and purpose to volunteers and customers.
• Work in a team environment.
• Work within the guidelines of Habitat for Humanity.
• Help create an atmosphere within the ReStore that encourages and fosters an open sharing of ideas, concerns and hopes.

Required Skills and Experience

• Familiarity with Vancouver/Clark Co. businesses.
• Outreach, development or sales experience preferred.
• Familiarity with, and a passion for, re-use, recycling and waste prevention/reduction.
• Outstanding customer service attitude and the ability to communicate with customers, volunteers and staff with courtesy, clarity and compassion at all times.
• The ability to work as part of a team.
• Knowledge of the building industry a plus.
• Habitat and/or ReStore experience a plus.

Hourly pay rate, sick and vacation benefits, no health insurance. Rate based on experience.

To apply, please submit a resume and cover letter to Mark Haley at mark@pdxrestore.org. Position open until filled. Cover letter should include your understanding of Habitat’s mission and how the ReStore supports that mission, and how your skills and experience would benefit our program.